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WHISTLE BLOWING PROCEDURES
ZENITH PENSIONS CUSTODIAN WHISTLE BLOWING PROCEDURES

Background


The whistle blowing guidelines issued by Pensions Commission protects employees against detrimental treatment or dismissal as a result of any disclosure by them to the commission of information normally considered as confidential in the interest of all stakeholders of the pension scheme.
What is Whistle blowing?
Whistle blowing involves the reporting of events of misconduct relating to or affecting an organization to enable the organization take necessary actions. It is when someone raises a concern about wrong doings occurring in an organization.

Who can use the whistle blowing procedures?

In line with Section 68 of the Pension Reform Act (PRA) 2004, the Compliance Officer of ZPC has the statutory responsibility to report any breach of the PRA 2004, codes, guidelines, rules and regulations issued by the commission, in the course of the company’s business, to the commission.
The directors, management, employees, and any other person(s) that have dealings with ZPC shall also have the responsibility to report breaches to the commission.

When should I use the whistle blowing?

Whistle blowers should report breaches that are likely to be of material significance to the Commission in carrying out its functions. A breach is considered as materially significant in the following circumstances;

  • Act of dishonesty including fraud, bribery and other corrupt practices by company’s management
  • Misappropriation/diversion of funds under custody.
  • Failure to act in the face of deliberate contraventions of regulations, guidelines and rules issued by the commission.
  • Other activities inimical to the sanctity of pension administration in Nigeria and can result to public loss of confidence in the scheme.

Protection of a whistle blower

ZPC has undertaken in writing to PenCom that in the event of its employee blowing the whistle on its unethical or illegal operations or activities, such employee shall not be victimized in any way. The commission shall be obliged to employ appropriate regulatory tools to offer redress to any employee victimized on the account of whistle blowing.

Procedure flow for whistle blowing facility

  • A whistle blower shall report all concerns in writing or may contact the appropriate officers of ZPC or the Commission. The concern should be reported promptly through the following means:
     

  • I. In compliance with the whistle blowing guideline issued by Pencom, ZPC has established a dedicated whistle blowing feedback mail address on our website www.zenithcustodian.com. The whistle blower has the option to include sender name or be anonymous. Mails are automatically forwarded to Managing Director and Head of Compliance and Risk Management of ZPC.

    II. Letters can also be sent directly to:
    The Director General,
    National Pension Commission (PENCOM),
    Plot 2774, Shehu Shagari Way,
    Maitama District,
    Abuja.

    III. In addition the following dedicated lines are available for the whistle blower to call directly to express their concerns.

    ZPC: 01 2792915

    ZPC: 01 2792916

    IV. A suggestion box has been provided in the office where by staff of ZPC can report breaches and make suggestions.

    • The whistle blower shall not be expected to prove the truth of an allegation, but must demonstrate that there are sufficient grounds for the concern.

    • A whistle blower can report an incident anonymously but he/she is encouraged to put his/her name to his/her allegations as anonymous reports are considered at the discretion of the commission.

    • The commission shall take into account the seriousness of the issues raised, the credibility of the concern and the likelihood of confirming the allegation from reputable sources.

    An effective whistle blowing procedure is regarded as a key element of good corporate governance and good risk management culture.

    REVIEW AND UPDATE
    The procedure will be subject to review and update from time to time as the need arises.

WHISTLE BLOWING FORM

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